The Athar Guarantee — 14 days, no questions asked

If a fragrance you bought from us isn't what you expected, send it back within fourteen days of delivery and we will exchange it or refund it. You do not need to leave it sealed. You do not need a reason.

How it works

1. Message us within fourteen days of delivery.
2. Tell us whether you want an exchange or a refund.
3. We arrange collection.
4. An exchange ships once the bottle reaches us. A refund is issued the same day it arrives.

The honest limits

• Fourteen days is counted from delivery, not from the order date.
• The bottle and its box need to come back — we can't accept a bottle alone.
• Free 5 ml samples aren't returnable.
• One guaranteed return per order. If you're returning every order, something is wrong and we should talk instead.

Not sure which scent is yours?

Start with the Discovery Set — six 5 ml bottles, one of each fragrance in the current range — before you commit to a full size. It's the cheapest way to find out.

Questions

Read the full guarantee on The Guarantee page, or contact us and we'll walk you through it.